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第一天上班老闆交待要寫封英文信，按慣例先放空十分鐘，再來想想要怎麼開頭寫起，先打開常用辦公室英文１００句來看看，但是還是沒有FEELNG~~，只好先GOOGLE找找看有沒有其它的範本，以下是常用的英文書信開頭，分享給大家，希望我們都可以渡過苦悶的上班日～～ ^.^
英文商用書信開頭 E-mails open with Dear, Hi, or Hey ,Hello 我們依照國外最常使用的順序及解釋如下
Hi, 用在有一定交情的情況下,如已認識的同事或朋友。
Hello, 用在開發客戶或回答一般性問題的情況下。
Dear, 用在你覺得要認真的詢問事情的情況 如正式英文商業信,或者客戶抱怨信,雖然有些人會說Dear是過時了,但是是最安全的稱呼語。
Hey,用在很熟的朋友或同事，一般英文商業信是不建議使用"Hey"來開頭有點不太禮貌。
寫英文商用書信除了開頭外"為了什麼目的"是最重要的，最常用的英文書信開頭如下面五種
1.I am writing to inquire about the possibility of
我想要寫信詢問有沒有有可能....
2.I am writing in reference to . . .
我寫這封信是關於..
3.Could You please send me...
可以拜託請你寄給我....
4.I am writing to Confirm...
我想要確認一下...
5.I would like to inform you that..
我們想要通知你...
其它各種情況整理 :
當我們想要求任何幫助時
| [有禮貌的寫法] | [一般的寫法] | |
| I would be grateful if you could … . | Could you possibly … ? | |
| I would appreciate (it) if you could … . | Could you please … ? |
當我們想要表達願意協助時
| [有禮貌的寫法] | [一般的寫法] | |
| I would be delighted to … . | I will be happy to … . | |
| (delighted means very happy) |
當我們想要說抱歉時
| [有禮貌的寫法] | [一般的寫法] | |
| I apologise for the delay in replying. | Sorry for the delay in replying. | |
| I/We apologise for the inconvenience. | Sorry for the inconvenience. | |
| I/We apologise for any inconvenience caused. | Sorry for any trouble caused. | |
| Please accept our/my sincere apologies. | I/We are very sorry … . |
表達壞消息的時候
| [有禮貌的寫法] | [一般的寫法] | |
| I/We regret that … . | Unfortunately … . | |
| I/We regret to inform you that … . | I am sorry to have to tell you that … . | |
| I am afraid that I must inform you of/that … . | I am sorry to have to tell you that … . |
表達報怨的時候
(以下通常會寫在書信的開頭.)
| [有禮貌的寫法] | [一般的寫法] | |
| I/We wish to draw your attention to … . | I wanted to inform you about … . | |
| I am writing to complain about … . | I would like to complain about … . | |
| I am writing to express my dissatisfaction with … . | [none] |
以下是常用英文書信的結語
| [較正式有禮貌的寫法] | [一般的寫法] | |
| I would appreciate your immediate attention to the matter. | I would appreciate if you could sort it out as soon as possible. |
延伸閱讀~~
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